How do I make a reservation?
Please contact us via phone or email at: (317)
769-4993 Email: email@example.com
How much room do I need?
amount of room varies between each unit. A minimum of 2 feet on all four
sides is required. Units
must be placed away from fences, pools, play sets, overhead utility
lines, low hanging tree branches and any other permanent standing
structures. Vertical clearance measurements depend on the unit. We would
be happy to discuss space requirements when you make your reservation.
We suggest you contact us at least 3 to 5 weeks ahead of your event. The
earlier you book, the greater your selection and the chance of you
reserving your unit of choice. You can do last minute reservations, but
you may be disappointed to find that your
original choice is already reserved.
if it rains?
will provide an extra tarp if the possibility of light rain exists.
Please deflate the unit, cover with a tarp and re-inflate after rains
have passed. DO NOT use while it is raining. However the unit may still
get a little wet. In order to maintain a safe environment, all renters
need to inspect and dry off the unit with a towel before continuing
activity. It is also not safe to inflate unit under high winds (20mph or
higher), thunder or lightning. During such conditions, the unit must be
turned off. We also watch weather conditions and reserve the right to
cancel a booking if the conditions are not safe. **Any downpour,
lightning or high winds are unsafe
conditions for operation. Once the unit is up and
operational, there are NO REFUNDS.
it get hot inside of the moonwalk?
units are covered for protection and have netting on all walls to allow
for air circulation
our equipment clean?
We feel very strongly about cleanliness.
All of our units are cleaned and disinfected after each and every
use, and our equipment is perfectly maintained. We're committed to
making sure that you have a clean, healthy and safe environment in which
can I pay for my rental?
gladly accept cash, check, money order and credit cards.
do I pay for my rental?
have a $75.00 deposit to book your unit and then balance is expected at
time of delivery.
many kids can play at once?
depends on the ages and sizes of the children and the unit rented.
Generally speaking, most units can accommodate 4-10 children of the same
size/age group at one time. A parents judgment is also recommended.
you deliver and set up?
We have courteous drivers that will deliver and set up each unit and
insure that it is clean and in good working condition before your event
starts. When your event has ended, our driver will come back to clean
and take down the unit. Set up normally takes about 20-25 minutes, and
take down is about 45-50 minutes. Free Delivery within 10 mile radius.
There is a $25.00 delivery fee within 20 miles, $50.00 within 30 miles
and $75.00 within 50 miles.
kind of supervision is necessary?
of our units require adult supervision at all times! It is the customers
responsibility to provide competent adult supervision for the safety of
yard slopes a bit, will that be OK?
slight slope is not a problem. If the area slopes more than a little, we
may request an alternate location. Safety is the most important
consideration for your set-up area. Please have an alternate location in
they be set-up indoors?
Our units can be set-up indoors providing there is enough ceiling
clearance. Gyms, auditoriums and other large halls are perfect.
type of surface can the units be placed on?
safest surface is a level grassy area. However, our units can be set up
on any level surface such as grass, concrete, asphalt, dirt, and even
indoor gymnasiums. Please specify which surface the unit will be setup
on so we can provide the appropriate tarps and anchors.
Our units are constructed to be as safe as possible. Units include a
safety step and safety nets that stop children from bouncing out of the
jump and injuring themselves. Also, most units have emergency exits on
the roof in case of power failure. As with any activity involving small
children, an adult should supervise the activity. This will help to
insure that the few simple rules continue to be followed and that
someone is always there to assist children entering and exiting the
unit. All of our units are covered for weather protection (direct sun
& light rain) and they have netting on sides to allow for great
visibility and air circulation.
if I have to cancel?
have the right to cancel at any time.
you should rent our units instead of someone else's?
renting a unit you are going to get service and cleanliness that is
unbeatable. Your unit will be delivered well ahead of time to your